Hi ​@denmartin.

Thank you for your post. This could be due to planned downtime. Planned downtime is a period where our IT team intentionally takes the network offline to complete scheduled maintenance and upgrades. While the network isn’t usable during this time, these updates are essential to ensure the network functions optimally in the long term.

To help us check the exact status in your area and understand what you’re experiencing, could you please share your full postcode?

Once we have this, we’ll be able to investigate further and provide you with an update.

Thank you for your patience.

~Marquerita