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Community Member
August 27, 2026
Question

no or poor data at manchester trafford park

  • August 27, 2026
  • 1 reply
  • 16 views

Hi for the last few months it shows full 5g and 4g signal but there is 0 data me and friends rode out here the other day and it still isn’t working. So difficult to raise a mast fault or issue with ID mobile do they check they’re mast performance . I work at Trafford park in the M17 1HR and they’re it’s also minimal 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 2, 2026

    Hi ​@Bbmanny,

     

    We're sorry to hear about the issues you've been experiencing with your coverage.
     
    We appreciate how frustrating it can be when the service you're receiving doesn't match what you'd expect, particularly if the coverage checker is showing strong coverage in the areas where you're having problems.
     
    As a first step, we'd recommend checking the coverage checker again to see if there are any reported issues or maintenance affecting the locations concerned: https://www.idmobile.co.uk/help-and-support/coverage 
     
    If the issue persists, please contact our Live Chat team so they can investigate further and check whether there are any network-related issues affecting your service: https://www.idmobile.co.uk/live-chat 
     
    They'll be able to review your account and discuss any available options based on the outcome of their investigation.
     
    Regards,
     
    Gemma M
    The iD Mobile Social Media Team

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