no phone signal for nearly a week!

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I’ve had no phone signal for almost a week now! Out and at home, I’m lucky if I get 1 bar. I’ve restarted my phone and there’s no updates needed. Not sure what’s going on!

Gemma M

iD Mobile Employee

Hi @Mamab,

I’m sorry to hear that you’ve recently started experiencing poor signal and dropped calls, especially after having no issues with the service previously.

As this has been ongoing for around three months, please contact our Live Chat team so they can check the coverage and service in your area, review your account and investigate the issue further.

https://www.idmobile.co.uk/live-chat

Regards,

Gemma M
The iD Mobile Social Media Team

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