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Question

No phone, texts or data.

  • September 5, 2025
  • 1 reply
  • 13 views

Hi, my postcode is WN4 0DD and I've had no phone, texts or data for two weeks now. There is however a signal. iDs site says there's an issue but how long is this going to go on? I want to install a vital banking app. and it needs a text code. I have mobility issues and it's not that simple for me to get out to where there's a good signal.

1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 8, 2025

Hi there ​@leejarcher, I can see that Three UK are currently working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing.

 

We hope to have things fixed as soon as possible and will add any updates here:

 

https://www.three.co.uk/support/network-and-coverage/coverage?location=dh44ar&tab=2#tabs-c2d0d12ce8-item-2988999184-tab

 

What date did you first notice the on-going work please?

 

Thanks,

Tyler