No service on my phone even after changing sim card | iD Mobile Community
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Question

No service on my phone even after changing sim card

  • September 16, 2025
  • 3 replies
  • 94 views
E
New Contributor

I’ve had no service on my iPhone 16 for over a week, and there’s been no coverage or network issues reported for idmobile. I’ve changed my sim from an eSIM to a SIM card and they both have no service. Not sure why this has happened or how this can be fixed.

    3 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 17, 2025

    Hi there ​@Eliza taylor, sorry to hear that. What’s the full postcode?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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    New Contributor
    • Eliza taylor
    • Author
    • New Contributor
    • September 17, 2025

    Postcode is E6 7ER, I’ve checked IDmobile service outages and there’s been none reported in my area. I’ve travelled all around London and had no service anywhere

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • September 17, 2025

    Hi there ​@Eliza taylor, have you tried resetting network settings?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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