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Community Member
CheeseTouch
Community Member
Apr 9, 2026 4:12 PM UTC

No service or Signal out of the house

Please can someone help me! Switched over to ID mobile and keeping old number. Switch over happened yesterday and no signal or service outside of the house!

    1 reply

    Kwanele Z
    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    Apr 9, 2026 6:54 PM UTC

    Hi ​@CheeseTouch,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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