Hi I have had problems since August I believe since the mast down and no time frame when this will be fixed.
I can’t receive calls it just says call failed I see satalite instead of signal bars I also get failed to send on messages, I have recieved a text to say it’s been resolved but it has not I need to end this contract as you are not providing a service you suppose to provide I receive miss calls all the time as no one gets through it goes straight to a text missed call it’s ridiculous. Support team may have tried to phone but I can’t get through to anyone.
so you would need to email for response as what you are going to do, the only thing that is working is taking my mo ey out of my account.