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New Contributor
September 22, 2025
Solved

No services for tha last 3 days

  • September 22, 2025
  • 4 replies
  • 302 views

Hello for tha last three days, I am not able to send or receive any calls or messages. I am with the service for two months now.

I had 0 bar coverage for those days, I thought some network issues ove rthe weekend.  Today on Monday there is no covergae once I restarted my phone.  No bar, no access point anymore.

 

The payment is set to direct debit and last payment was susccesfull. next payment on 6th OCT

 

    Best answer by martrynask

    Hello for tha last three days, I am not able to send or receive any calls or messages. I am with the service for two months now.

    I had 0 bar coverage for those days, I thought some network issues ove rthe weekend.  Today on Monday there is no covergae once I restarted my phone.  No bar, no access point anymore.

     

    The payment is set to direct debit and last payment was susccesfull. next payment on 6th OCT

     

    Found a solution by inputing the APN settings manually.  Now it works again.

    4 replies

    martrynaskAuthorAnswer
    New Contributor
    September 22, 2025

    Hello for tha last three days, I am not able to send or receive any calls or messages. I am with the service for two months now.

    I had 0 bar coverage for those days, I thought some network issues ove rthe weekend.  Today on Monday there is no covergae once I restarted my phone.  No bar, no access point anymore.

     

    The payment is set to direct debit and last payment was susccesfull. next payment on 6th OCT

     

    Found a solution by inputing the APN settings manually.  Now it works again.

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 23, 2025

    Hi there ​@martrynask, we’re glad to hear all is sorted!

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Active Contributor
    May 28, 2026

    My wife and I who are both woth Id mobile have not been able to make calls from pur home or our local area f0r over 2 days now. 

    We live in LL299NN please can you confirm any issue here and if there are when will not be fixed. If not, why has both our phone not beem able to make any calls of get.the Internet?

    Active Contributor
    May 28, 2026

    It states I have a response but I do not, please can you advise my previous request...