Hi ​@Liliana N Iacob ,

I’m really sorry to hear about the poor signal and data issues you’re experiencing in High Wycombe. I completely understand how frustrating it is when your coverage doesn’t match what’s advertised,  especially on a large 120GB plan.

Coverage maps show the expected network performance, but actual signal can be affected by things like building materials, local masts, and network congestion.

We can help check if there are any known network issues in your area and suggest troubleshooting steps to improve your signal, please DM us to have your account checked.

Could you confirm if this happens indoors, outdoors, or both? That will help us pinpoint the cause.

Lamiya