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no signal

  • April 6, 2026
  • 1 reply
  • 10 views

I’ve been without signal for two days now. Is there someone I can chat too. I’ve completed the steps that they have advised on here but no joy. 
 

can an advisor please respond urgently 

1 reply

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • April 6, 2026

Hi ​@Jesminara,
 

I’m really sorry you’ve been without signal for the last two days I completely understand how frustrating this must be.

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I’ll speak to you there and work with you to get your service restored as quickly as possible.

 

Thanks for your patience.

 

Owethu