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April 6, 2026

no signal

  • April 6, 2026
  • 1 reply
  • 15 views

I’ve been without signal for two days now. Is there someone I can chat too. I’ve completed the steps that they have advised on here but no joy. 
 

can an advisor please respond urgently 

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    April 6, 2026

    Hi ​@Jesminara,
     

    I’m really sorry you’ve been without signal for the last two days I completely understand how frustrating this must be.

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I’ll speak to you there and work with you to get your service restored as quickly as possible.

     

    Thanks for your patience.

     

    Owethu