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New Contributor
September 25, 2026
Question

no signal and customer service

  • September 25, 2026
  • 1 reply
  • 18 views

Hi, since few hours I have no signal on my phone. No internet , no calls. Where can I call in uk for support and talk to a human ? 

    1 reply

    iD Mobile Employee
    September 27, 2026

    Hi ​@Annmaria1311.

     

    Thank you for your post. I am sorry for the inconvenience caused.

     

    Please use the following link to check the coverage in your area:
     https://www.idmobile.co.uk/help-and-advice/coverage.


    or try to reinsert your SIM, or try your SIM in another phone. This will determine whether the issue is with the handset or with the SIM card itself.

     

    Thanks,

    Marquerita

    The iD Mobile Team

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