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Community Member
No signal
Community Member
May 27, 2026 3:30 PM UTC
Question

no signal for months partner with the same network recievs fine netrork.

I get no signal. My partner is with id mobile and he gets signal why doesn’t mine work? I have tried restarting my phone checking the settings but nothing. This has been going on for months now. 

    1 reply

    Hosai W
    iD Mobile Employee
    Hosai W
    iD Mobile Employee
    May 28, 2026 12:41 PM UTC

    Hi ​@No signal,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.
     

    Thanks,
    Hosai

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