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Question

no signal for months partner with the same network recievs fine netrork.

  • May 27, 2026
  • 1 reply
  • 10 views

I get no signal. My partner is with id mobile and he gets signal why doesn’t mine work? I have tried restarting my phone checking the settings but nothing. This has been going on for months now. 

1 reply

Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • May 28, 2026

Hi ​@No signal,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai