no signal liverpool and birkenhead area

Forum|Forum|4 days ago
September 25, 2026
1 reply
10 views

Hi, since few hours I have no signal on my phone. No internet and even satellite is on top right screen. But in settings is all off. What is going on? I tried everything : restart, reset all settings and so on. When will be sorted and what happened?

M

Marquerita T

iD Mobile Employee

Hi @Annmaria1311.

Thank you for your post. I am sorry to hear you're having trouble with your signal.

Since you've already tried restarting your device and resetting all settings, here are a couple of further steps that will help us narrow down the cause:

1. Please use the following link to check the coverage in your area:
https://www.idmobile.co.uk/help-and-advice/coverage.

2. Try reinserting your SIM card, making sure it's seated correctly.

3. If possible, try your SIM card in another phone. This will help us determine whether the issue is with your handset or with the SIM card itself.

Thanks,

Marquerita

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.