My android phone calls are not connecting to anybody. Not even 4444. What's app is connecting with calls and getting messages. Tried everything that's been suggested. SIM out SIM in. Bluetooth reset. Wife has just checked hers and same. Checked online and it says no problems.
No signal on 4g for phones only Help.
+5Hi
Thanks for your post I’m really sorry to hear you and your wife are both experiencing this issue. I understand how frustrating it must be, especially when calls aren’t connecting at all.
As both of you are affected and apps like WhatsApp are still working, this suggests your phones are connected to data but there may be an issue with voice services on the network in your area.
Could you please try the following:
- Turn your phone off for a few minutes, then switch it back on
- Make sure VoLTE (4G Calling) is enabled in your settings (Settings > Mobile Network)
- Try switching your network mode from 5G/4G to 3G/2G (if available) and test a call
- Ensure Airplane mode is turned off
If the issue continues, please contact us via live chat so that we can look into this further.
Owethu
Log in to the iD Community
Not a member yet? Create an account
Social Login
Sign in with iD Mobileor
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
