Community Member

no signel when out and about or 4g

1 reply
10 views

Why have I got low signel where ever I go

Coverage

Hosai W

iD Mobile Employee

Hi @Jade2512

Thank you for reaching out to us, please accept my apologies for any inconvenience caused to you in relation to the coverage issues you are facing.

Please use the following link to check the coverage in your area: https://www.idmobile.co.uk/help-and-advice/coverage or try to reinsert your SIM or try your SIM in another phone. This will determine whether the issue is with the handset or with the SIM card itself.

Thanks,
Hosai

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