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Community Member
nmalam
Community Member
September 10, 2026
Question

not received MFA messages from QB

I’m not receiving MFA authentication messages because you have blocked them. Please can you address

    1 reply

    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    September 12, 2026

     Hi ​@nmalam.

     

    Thank you for your post. I am sorry for the trouble with MFA.

     

    Can you please confirm which method are you expecting the MFA code through, SMS/text, email, an authenticator app (like Google Authenticator or Authy), or a phone call?

     

    Thanks,

    Marquerita

    The iD Mobile Team

     

     

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