not receiving one-time passcodes from Nationwide building society

Telstar19 · 2025-06-02T17:20:10+00:00

Hello, I'm not receiving text messages from Nationwide building society specifically the one-time passcode to log into their banking app. I have spoken to Nationwide and they logged an IT incident. On investigation the IT department found that the text messages were being sent to my phone, however they were not getting the ping back to say it had been delivered.Please help

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