Community Member

Question

Not receving incoming short codes

1 reply
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Has anyone had the recent issue of not receiving incoming short codes for authentication of systems. It is now affecting my job role so is becoming business critical. It seems to have only been an issue the past few weeks. Is it correct that ID are now charging for authentication via text? That is what I have been told via the chat portal?

iD Mobile Employee

Hi @Nesquik

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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