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Community Member
September 4, 2026
Question

number transfer from old provider

  • September 4, 2026
  • 1 reply
  • 8 views

I recently took a contract with Idmobile and the website said it could transfer my number within 24 hours. The issue im having is that now neither my old sim or new esim has any network coverage and cant make calls or message anyone. Can anyone help or give information as what I could so to help speed this process along or is it jusy a waiting game

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 9, 2026

    Hi ​@Craig s,

     

    Apologies for the delayed response, however could you let us know whether you still require assistance with this?


    We look forward to hearing from you.


    Regards,


    Gemma M
    The iD Mobile Social Media Team

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