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Community Member
June 17, 2026
Question

ny call i try to make say number not valid have done all the setting steps restared phone still the same

  • June 17, 2026
  • 1 reply
  • 15 views

All call i try to make says number not valid have checked all setting restarted phone etc 

    1 reply

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    June 19, 2026

    Hi ​@Maryboyce,

     

    Thanks for getting in touch, and I’m sorry you’re having issues making calls. I understand how frustrating that must be, especially when you’ve already tried restarting.

     

    Please try the following steps:
    Check you have signal bars and are connected to the iD Mobile/Three network
    Turn Airplane Mode ON for 30 seconds, then OFF
    Go to Settings → Mobile Network → Network Selection and set to Automatic
    If possible, manually select iD Mobile / Three UK network
    Remove and reinsert your SIM (or restart if using eSIM)
    Try calling a different number (mobile and landline) to test


    Also check:
    Make sure no call barring is enabled in your phone settings
    Ensure your phone number is correctly showing in Settings → About Phone

     

    Lamiya

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