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Community Member
September 23, 2026

on homiday and jot receiving messages

  • September 23, 2026
  • 1 reply
  • 13 views

Hi I am currently on holiday in Egypt and can not receive or send messages 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 23, 2026

    Hi ​@Safadam,

     

    As Egypt isn’t included within your standard Inclusive Roaming allowance, your usual UK minutes, texts and data won’t apply while you’re there.

     

    If you need to send texts or make or receive calls while in Egypt, please make sure that roaming is enabled on your account and that your Bill Cap is set high enough to allow chargeable roaming usage. If your Bill Cap is set to £0, these services will be blocked.

     

    Please be aware that calls and texts will be charged at the applicable roaming rates and these costs can become quite expensive. Depending on how much you intend to use your phone while you’re away, we’d recommend considering a local SIM as this may be a more cost-effective option.

     

    You can check the roaming charges for Egypt here: https://www.idmobile.co.uk/help-and-support/roaming

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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