There is a service outage (no phone calls, texts or mobile broadband) in my area again.  The status checker advises me that there is someone working on the situation.  This has been the same since Thursday 5 Feb 2026. EE is the only provider in my remote location, so there is no alternative, and I am having to travel into town on the bus to find out what the situation is.

Timeline is as follows: -

Wed 4 Feb 2026 - outage all evening

Thu 5 Feb 2026 - some service in the morning, but then out for the rest of the day

Fri  6 Feb 2026 - outage all day

Sat 7 Feb 2026 - outage all day so far

I am loving ID Mobile, EE not so much.

Some idea of when a fix is likely would be useful, or prioritising the fix even better!

Thanks

Andy