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ongoing signal issue - my phone is always going to voicemail whne people are trying to call me

  • March 30, 2026
  • 3 replies
  • 28 views
K
New Contributor

Hi 

I’m constantly being told that my phone is going to voicemail. I’m having issues with making and receiving calls. Since Chang over to your service it has been really poor. I haven’t been apply to access my app for a month 

the fact that my phone constantly has no signal is a huge concern as I have 2 young children and can be contacted at any point regarding them when they  are not with me 

    3 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • March 31, 2026

    ​@Kamari 

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    K
    New Contributor
    • Kamari
    • Author
    • New Contributor
    • March 31, 2026

    Thank you. I’ve done that and there are no issues 

    K
    iD Mobile Employee
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    • Kwanele Z
    • iD Mobile Employee
    • April 1, 2026

    Hi ​@Kamari,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Kwanele

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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