Skip to main content
Community Member
May 7, 2026
Question

outage BT5 6JA postcode area query

  • May 7, 2026
  • 2 replies
  • 8 views

Any update on outage in postcode area BT5 6JA please 

 

    2 replies

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    May 7, 2026

    Hi ​@Large,

     

    I’m sorry to hear you’re having an issue with your coverage. We’re aware of the problem and are working to resolve it as soon as possible. For more information and regular updates, please check out our Service Status page:

     

     

    I am once again, truly sorry for any inconvenience that this has caused you. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    May 11, 2026

    Hi ​@Large,

    Please confirm if you require any further assistance or if the above steps have worked?

    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.