paid bill

Forum|Forum|10 months ago
October 27, 2025
1 reply
16 views

Hello, it appears that I have an unpaid bill for August..The bill was paid in August three times, it was done on August 1, August 3 and August 29 and it still says I have an unpaid bill, I don't know what's going on

Lamiya C

iD Mobile Employee

Hi @Dluzniewska ,

Thank you for getting in touch. I’m really sorry for the confusion regarding your August bill, I understand how frustrating it must be to see an unpaid amount when you’ve already made multiple payments.
To look into this further, to contact us via Facebook or Instagram, Live Chat, our Community page, or by emailing socialqueries@idmobile.co.uk with your account details. Our team will look into this as a priority and work to resolve it as quickly as possible.

Thanks again for your patience.

Lamiya
iD Mobile Social Media Team

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