periodically not recieving phone calls. (always able to make them)

Forum|Forum|11 months ago
October 23, 2025
1 reply
105 views

Hi, for the past few months I’ve been finding that my phone doesn’t notify me at all when receiving phone calls. I always have signal and can phone the caller myself. The only notification I receive about a phone call is a text saying o have a missed call with the number attached. I’ve checked setting and reset my phone but I don’t know how to fix this issue and it’s becoming quite annoying. Any insight or help would be appreciated.

Lamiya C

iD Mobile Employee

Hi @rianna1313

Thanks for getting in touch , I’m sorry to hear about the issue with missed call notifications.
If your phone isn’t ringing but you’re receiving missed call texts, it could be due to settings like Do Not Disturb, Call Forwarding, or VoLTE not being enabled. I recommend checking these first, and if the issue continues, please contact our Live Chat team at www.idmobile.co.uk/live-chat so we can look into it further.

Best regards,

Lamiya
iD Mobile Social Media Team

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