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Helpful Contributor
July 19, 2026
Question

Petersfield Hampshire- I live in Southwest London and get fantastic Internet and phone connectivity but when I go to Petersfield in Hampshire, I have no Internet it just won’t connect

  • July 19, 2026
  • 3 replies
  • 27 views

When I go to Petersfield in Hampshire, I find that my Mobile phone simply will not connect to the Internet there’s basically no signal or it is so incredibly weak that it just cannot connect. I normally live in Southwest London with a signal that is excellent and Internet connectivity is good using ID mobile - but I am moving to Petersfield, Hampshire and when I go there the signal is not available. Is there very minimal coverage in that region from ID Mobile ?

As I say anywhere else nearer to London, my phone is fantastic and yes I have restarted the phone and checked everything and it is absolutely configured correctly and properlyand now I am back in Southwest London it flies along lovely but as I say in Hampshire, it’s really bad. What is the problem, please?

3 replies

Geluk
Silver Contributor
Silver Contributor
July 19, 2026

Always keep the SUBJECT LINE brief!

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Pete2000Author
Helpful Contributor
July 19, 2026

Cannot see an answer sorry 

Anneline M
iD Mobile Employee
iD Mobile Employee
July 21, 2026

Hi ​@Pete2000

 

We’re sorry to hear about the issue you’re having with the coverage when you’re in Hampshire. 

 

Please use the following link to check the coverage for the area you’re experiencing this issue: https://www.idmobile.co.uk/help-and-advice/coverage

 

Kindly please also try resetting your network settings while in Petersfield to see if this improves your connection. 

 

Thanks, 

 

Anneline