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Community Member
Dougie2301
Community Member
October 23, 2025

phone disconnected not sure why

  • October 23, 2025
  • 1 reply
  • 26 views

My phone has been disconnected incorrectly 

    1 reply

    Lamiya C
    iD Mobile Employee
    Lamiya C
    iD Mobile Employee
    October 23, 2025

    Hi ​@Dougie2301 ,

     

    Thanks for letting us know, I’m really sorry to hear your phone has been disconnected incorrectly.
    Please email socialqueries@idmobile.co.uk with your account details and a brief summary of what’s happened. We’ll look into this urgently and help get things sorted.


    Best regards,


    Lamiya
    iD Mobile Social Media Team

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