Community Member

phone issues

1 reply
21 views

I would like to ask why have you charged me double for my Egypt holiday and I Ididnt have access to my phone all week so how can you charge for something that I didn’t use and also my phone I can’t get signal anywhere I go I’m paying for service what I’m not been able to use

iD Mobile Employee

Hi @andrewnewby80 ,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Kwanele

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