Skip to main content
New Contributor
Aug 24, 2026 6:21 PM UTC
Solved

phone keeps restarting and sim is really old and contact looks dirty even after cleaning

Replacement sim please

    Owethu M
    Owethu MAnswer
    iD Mobile Employee
    Aug 25, 2026 5:21 PM UTC

    Hi ​@Liammaidensmith1, 

     

    Thank you for reaching out, and I'm sorry for any inconvenience caused.

     

    To arrange a replacement SIM, please contact us via Live Chat. Our team will be able to complete the necessary security checks and assist you with arranging the replacement SIM.

     

    We apologise again for the inconvenience and appreciate your patience.

     

    Owethu

    1 reply

    Owethu M
    iD Mobile Employee
    Owethu MAnswer
    iD Mobile Employee
    Aug 25, 2026 5:21 PM UTC

    Hi ​@Liammaidensmith1, 

     

    Thank you for reaching out, and I'm sorry for any inconvenience caused.

     

    To arrange a replacement SIM, please contact us via Live Chat. Our team will be able to complete the necessary security checks and assist you with arranging the replacement SIM.

     

    We apologise again for the inconvenience and appreciate your patience.

     

    Owethu