Skip to main content
Community Member
Churchy729
Community Member
May 28, 2026 7:35 AM UTC

please cancel both my mobile contracts as i am not receiving a suitable level of network coverage in fact in most cases i do mot get a signal at all particularly at home where i use my phone the mist often

please cancel both my mobile contracts as i am not receiving a suitable level of network coverage in fact in most cases i do mot get a signal at all particularly at home where i use my phone the mist often 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    May 28, 2026 8:01 AM UTC

    Hi ​@Churchy729,

     

    I am so sorry to hear that you wish to cancel your plans, and I am so sorry to hear that you are experiencing issues with your coverage. 

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement