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please cancel both my mobile contracts as i am not receiving a suitable level of network coverage in fact in most cases i do mot get a signal at all particularly at home where i use my phone the mist often

  • May 28, 2026
  • 1 reply
  • 4 views
C
Community Member

please cancel both my mobile contracts as i am not receiving a suitable level of network coverage in fact in most cases i do mot get a signal at all particularly at home where i use my phone the mist often 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • May 28, 2026

    Hi ​@Churchy729,

     

    I am so sorry to hear that you wish to cancel your plans, and I am so sorry to hear that you are experiencing issues with your coverage. 

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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