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Community Member
November 1, 2025

poor coverage

  • November 1, 2025
  • 1 reply
  • 54 views

I’m having issues with my coverage on a daily basis. I have very little to no mobile data signal and signal daily

    1 reply

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    November 1, 2025

    Hi ​@nicolelowe52 ,

     

    Sorry to hear you're having daily issues with your signal, I know how frustrating that can be.
    To help us look into this, please follow these steps:

    -Check our Network Status Checker on our website to see if there are any known issues in your area.
    -If everything looks fine but you're still having problems, please contact us via Facebook, Instagram, Live Chat, our Community page, or email socialqueries@idmobile.co.uk with your full postcode and account details.
    -You can also visit any Currys or Carphone Warehouse store for in-person support.


    Thanks,


    Lamiya
    iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.