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poor coverage

  • November 1, 2025
  • 1 reply
  • 28 views

I’m having issues with my coverage on a daily basis. I have very little to no mobile data signal and signal daily

1 reply

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  • iD Mobile Employee
  • November 1, 2025

Hi ​@nicolelowe52 ,

 

Sorry to hear you're having daily issues with your signal, I know how frustrating that can be.
To help us look into this, please follow these steps:

-Check our Network Status Checker on our website to see if there are any known issues in your area.
-If everything looks fine but you're still having problems, please contact us via Facebook, Instagram, Live Chat, our Community page, or email socialqueries@idmobile.co.uk with your full postcode and account details.
-You can also visit any Currys or Carphone Warehouse store for in-person support.


Thanks,


Lamiya
iD Mobile Social Media Team