Community Member

Poor coverage

2 replies
47 views

The network and coverage I have is awful. I don’t get signal in the village I work in and I don’t get signal where I am moving to even though the coverage says strong on the tracker! I am not getting the service I am paying for what can I do!

coverage

JoeKing

Silver Contributor

The network and coverage I have is awful. I don’t get signal in the village I work in and I don’t get signal where I am moving to even though the coverage says strong on the tracker! I am not getting the service I am paying for what can I do!

There can be many factors to way your service is so poor. Is this a recent issue have you just joined IDMobile? You could always leave and find a network that works for you and your device.

Joe

Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉

Hosai W

iD Mobile Employee

Hi @PoppyB,

Thank you for reaching out to us, please accept my apologies for the inconvenience caused to you in relation to the coverage issues received.
You can contact us via our social channels (Facebook or Instagram), Live Chat at Live Chat Support | iD Mobile Network, or email us at socialqueries@idmobile.co.uk with the details of your query.

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.