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Community Member
January 30, 2025

poor coverage and signal

  • January 30, 2025
  • 5 replies
  • 77 views

I’m getting really poor coverage and network signal at home although the coverage checker tells me that it is strong 

    5 replies

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    February 1, 2025

    Hey there ​@acmbarnes, sorry to hear that.

     

    What’s the full postcode, and what phone do you have please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    October 12, 2025

    N5 2pe iPhone 11 pro

    JoeKing
    Silver Contributor
    Silver Contributor
    October 13, 2025

    N5 2pe iPhone 11 pro

    I've just checked your post code and 4G by all accounts is excellent all round this area as for 5G it's there but my be patchy. Bearing in mind this is just a guide, where you getting good service before?

    There also no reported works or problems in this area, like anything this maybe a new network issue if you previously had good service. Is there anyone that uses IDMobile to compare services in the same location? Or try you sim on a different device? 

     

     

    Joe 😊

    Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉
    Kash M
    iD Mobile Employee
    iD Mobile Employee
    October 13, 2025

    Hi ​@Natoco,
    Welcome to the Community!

    Please can you try the steps that ​@JoeKing has provided and let us know how you get on.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    JoeKing
    Silver Contributor
    Silver Contributor
    October 13, 2025

    @acmbarnes  Just to add I know this area very well and I normally have good service in this area, mind you I've not been through there for about 2 month's. Just check the steps that I mentioned earlier. 

    Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉