Skip to main content
New Contributor
Jake Sheffield
New Contributor
February 11, 2026
Question

Poor Signal

Past few days the signal strength has been significantly low in most areas of the East Midlands. Is there ongoing maintenance? It is effecting my work and what I do.

    1 reply

    Lamiya C
    iD Mobile Employee
    Lamiya C
    iD Mobile Employee
    February 12, 2026

    Hi ​@Jake Sheffield ,

     

    Thank you for reaching out. I’m sorry to hear about the low signal in the East Midlands. Please try the following steps to see if it helps:
     

    Restart your phone.

    Remove and reinsert your SIM card.

    Make sure Airplane Mode is turned off.

    Check your mobile network settings (ensure 4G/5G is enabled).

    If possible, test your SIM in another phone to see if the issue persists.

    Keep an eye on network coverage in different locations to see if it improves.
     

    If the problem continues after these steps let us know so we may contact you

     

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement