New Contributor

Poor signal and not able to make or receive calls

I am experiencing issues with poor or no signal and I can't answer or make calls.

I have tried switching my phone off multiple times and it seems to work sometimes.

I have tried a different sim from another provider in my phone and the phone is not the issue.

Can you please call me to discuss this issue because its been going on for the past 3 weeks which is not acceptable

Thanks

Mick

iD Mobile Employee

Hi @Blandi74,

I am so sorry to hear of the issues relating to your coverage.

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

New Contributor

I have just replied to your message

iD Mobile Employee

Hi @Blandi74.

Thank you for your update. We really appreciate you getting back to us. We’ll be with you shortly to assist further.

Thanks,

Marquerita

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

3 replies