Hi, I'm contacting you because I'm having ongoing issues with my mobile signal in my area. Whenever I use my mobile data, the connection is very poor. Pages take a long time to load, videos buffer, and sometimes the internet stops working altogether.

This has been happening consistently, and I'd appreciate it if you could investigate the issue and let me know if there's a fault or if anything can be done to improve the signal in my area.

Thank you for your help.