PORTING to | iD Mobile Community
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Question

PORTING to

  • December 24, 2025
  • 3 replies
  • 19 views
A
Active Contributor

My ID number is with Smarty. (i ported long ago from ID to smarty).

I took pay monthly sim with ID, i want to port back to ID from smarty.

I have the message.

Hi LLeshi unfortunately we cannot transfer your number from one id account to another id account.

But my number is with smarty

 

thanks

    3 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • December 24, 2025

    Repeatedly posting the same content won’t get you support any faster especially on Christmas Eve.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      A
      Active Contributor
      • Alledhi
      • Author
      • Active Contributor
      • December 24, 2025

      Well that's not help that I wanted 

      G
      iD Mobile Employee
      Forum|alt.badge.img+2
      • Gemma M
      • iD Mobile Employee
      • December 26, 2025

       Hi ​@Alledhi ,

       

      I've just sent you a private message to help get this sorted.

       

      To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

       

      You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

       

      I'll speak to you there.

       

      Thanks.

       

      Gemma M

      The iD Mobile Social Media Team

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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