PORTING to ID | iD Mobile Community
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PORTING to ID

  • December 24, 2025
  • 1 reply
  • 13 views
A
Active Contributor

My ID number is with Smarty. (i ported long ago from ID to smarty).

I took pay monthly sim with ID, i want to port back to ID from smarty.

I have the message.

Hi LLeshi unfortunately we cannot transfer your number from one id account to another id account.

But my number is with smarty

 

thanks

    1 reply

    G
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • December 26, 2025

     Hi ​@Alledhi ,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks.

     

    Gemma M

    The iD Mobile Social Media Team

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