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Active Contributor
December 24, 2025

PORTING to ID

  • December 24, 2025
  • 1 reply
  • 32 views

My ID number is with Smarty. (i ported long ago from ID to smarty).

I took pay monthly sim with ID, i want to port back to ID from smarty.

I have the message.

Hi LLeshi unfortunately we cannot transfer your number from one id account to another id account.

But my number is with smarty

 

thanks

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    December 26, 2025

     Hi ​@Alledhi ,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks.

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.