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problem with Id network

Woj Karol
Community Member

Problem With ID mobile network I can't call and recive call 

    3 replies

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    Helpful
 Contributor
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    • Fastlane
    • Helpful
 Contributor
    • 11 replies
    • January 23, 2025

    There’s currently an issue affecting ID mobile customers alongside 3UK customers. I understand this is frustrating but there’s not much that can be done. Here’s a page to keep updated on any future progress. 

     

     

    Sorry for the inconvenience. 

    Network status checker: https://www.idmobile.co.uk/help-and-advice/coverage If you've found my response helpful, please mark it as resolved
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    Helpful
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    • ashep99
    • Helpful
 Contributor
    • 56 replies
    • January 23, 2025

     

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    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 1888 replies
    • January 24, 2025

    Hi ​@Woj Karol 

     

    Thank you for getting in touch with us here on the community. 

     

    We're aware of a network wide issue affecting services, unfortunately we do not have a time frame of when this will be resolved.

    We apologise for any inconvenience caused and want to assure you this is high priority and our team are working hard to get this repaired as quickly as possible.

     

    All updates regarding the issue can be found here. 

     

    Thanks, 

     

    Nat 

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