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Slowmilton
New Contributor
January 31, 2026
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Problems with network and coverage?

  • January 31, 2026
  • 11 replies
  • 144 views

I live in Doncaster and Virgin media is down at the minute and so I tried using my ID data instead but that is also having issues. I have noticed before that when my internet is having issues, my mobile network does as well, why is this? 

    Best answer by WelshPaul

    It could be congestion then. When broadband goes down people often resort to their mobiles as a backup.

    11 replies

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    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    April 3, 2026

    Hi ​@StevenK,

     

    Thanks for sharing, are you able to confirm the postcode of the area where you are experiencing signal issues. Once we have this, we will be able to check the coverage and see if there are any reported issues in that area. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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