RCS on iPhone 2025

It’s really sad that in July 2025 ID still haven’t sorted this. 😔

We’re sorry you feel this way and thank you for your feedback ​@RoguePenguin83.

Kind regards,

Tyler

I signed up to iD 2 days ago and noticed that SMS is the only option and there’s no RCS available!

In 2025 this is a massive deal breaker, looks like after 2 days I’ll be leaving 😡

Hi there ​@RichNCL, sorry to hear that and we wish you the best if you decide to leave.

Thanks,

Tyler

Does this attitude sum up our worth as customers?

Hi, ​@Skarobska 

Thank you for sharing your feelings with us. Your experience and satisfaction are very important to us, and we want to do everything we can to assist you.

I’m sorry to inform you that we currently do not offer RCS, but I’d be happy to explore alternative solutions or provide further assistance to help resolve your concerns.

Please let us know how we can support you further.

Thank you,

Zandile 

It’s incredibly disappointing that iD mobile, which touts itself as mobile done right, doesn't support RCS. I would expect it from the sluggish old carriers, but not iD. It's more than disappointing, it’s irresponsible. From an cyber security perspective you are putting customers at risk by not adopting RCS, which is an industry standard by now.

If someone from iD sees this, please raise it as feedback internally. Either implement RCS or consider changing your slogan 🤦‍♂️

​@kieo -

As a MVNO, our access to RCS is determined by our network partner Three. We're working closely with them to get this on iOS as soon as possible, we're hoping it'll be soon.

That's really great to hear it's in the works! Cheers

Hi ​@kieo.

We hear you. RCS on iOS is something we’re working on closely with Three. Stay tuned, we’ll let you know as soon as it’s ready.

Thanks for your patience!

~Marquerita

is there an ETA yet? i was about to switch to ID til i realised you don’t have it! 

Are you able to expand on why RCS is not supported on the ID mobile network when it is supported on the  three network?

Hi ​@peche .

iD Mobile does support RCS on Android devices via the Google Messages app. However, at the moment it is limited to Android-to-Android messaging and does not include support for Apple iOS (iPhones).

For iPhone users, RCS is not yet available on the network, but this is something iD Mobile is working on in collaboration with Three, with the aim of enabling it in a future update.

If you are using an Android device and RCS is not working, please make sure you are using the Google Messages app and that “RCS chats” are enabled in the app settings.

Thanks,

Marquerita

The iD Mobile Team

That’s not totally true, is it? You can have RCS on iPhone on 3. You just need to spend money on servers in order to implement it as the work is done at server level on iOS but by Google on Android (why it only works on Google Messenger). ID just don’t want to spend the money on servers. 

Hi ​@peche, 

I do apologise for the previous message. 
 

 I believe that’s a completely fair question, especially as iD Mobile uses the Three network.

The main reason is that although iD Mobile operates on Three’s infrastructure, iD Mobile is still a separate MVNO (Mobile Virtual Network Operator). Features such as RCS on iPhone don’t automatically transfer across simply because the underlying network supports them.

For Apple/iPhone RCS specifically, there are additional requirements beyond basic network access, including:

• Carrier bundle certification with Apple
• Backend provisioning and messaging configuration
• Integration and testing between Apple, Google, the network provider, and the MVNO itself

This is why a feature can exist on Three directly but still not yet be enabled on iD Mobile.

Owethu

It’s the backend infrastructure ID aren’t willing to spend on. 

Hi ​@Mace242 

We will continue to keep customers updated regarding the availability of the RCS Chats feature for Apple iPhone users.

At the moment, the feature is currently unavailable. We do apologise for the inconvenience caused.

Mchael Z