Hi,

I would like to request a replacement SIM or an alternative solution because I have been experiencing little to no network coverage in my area. The signal is consistently very poor, making it difficult to make calls, send messages, or use mobile data.

I have already tried basic troubleshooting, but the issue persists. Please could you investigate this and, if appropriate, send me a replacement SIM or advise on the next steps to resolve the problem.

I have raised the issue few times and nobody came back with a solution.

I look forward to your response.

Kind regards,

Swapna Mathew