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Active Contributor
June 10, 2025
Question

rubbish network coverage

  • June 10, 2025
  • 33 replies
  • 841 views

Absolute rubbish signals on this network. Both me and my wife changed to this network thinking it was a better deal. But paying for a service that in the main drops out when we’re at home is very expensive. Does anyone else have similar issues? I ask the question thinking I already know the answer. 

    33 replies

    Active Contributor
    July 28, 2025

    Hi, yes it has been poor since the start of my contract. My wife also has the same contract which is also just as bad. I’ve had my contract since 07/07/24

    Tom
    iD Mobile Employee
    iD Mobile Employee
    July 29, 2025

    Hi ​@Karl Ballaam 

     

    Okay, all iD Mobile plans have a cooling off period at the beginning of the contract, in which if you find the coverage isn’t suitable for you, you’re able to return based on that.

     

    Was this option not considered?

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Raptoreverdark
    Active Contributor
    February 17, 2026

    I wanted to add, I recently visited Lancaster and the coverage there was awful, especially for a bit city. Virtually no 5G anywhere and poor 4G in buildings. For example, LA1 1LH, 1 bar signal inside and unable to use data. LA1 1RQ, 1-2 bars inside, very slow network speed. Tried restarting device, switching to 4G, moving around. Really disappointing and no evidence of sharing a signal with Vodafone (which I know has good coverage at these locations). Incidentally, I get excellent coverage at my home and work locations in Blackpool. 

    I've attached screenshots of the latter postcode.