second day without roaming coverage in Spain

Forum|Forum|3 months ago
May 22, 2026
1 reply
9 views

This is really terrible service, we were on the motorway using apple maps yesterday when it dropped, but us in a terrible situation. I was hoping it would be back when I woke up today, I’ve had no direct communication or timescale on when this might be fixed or what the issue is. Really poor.

Lamiya C

iD Mobile Employee

Hi @AislingM210 ,

I’m really sorry this happened, especially while you were using Apple Maps on the motorway, I can understand how worrying that must’ve been.

We are currently aware of a roaming issue and our teams are working to get this fixed as quickly as possible. I’m sorry you haven’t had clearer updates on this.

Please try:
Toggle Airplane Mode on/off
Restart your phone
Check data roaming is ON
Manually select a network if needed

We really appreciate your patience, and I’m sorry again for the disruption caused.

Lamiya

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