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Question

security settings, would like to remove filters or restrictions on my settings

  • April 2, 2026
  • 6 replies
  • 29 views

Would like to remove Privacy or filter from my settings 

6 replies

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  • iD Mobile Employee
  • April 2, 2026

Hi ​@Adamusule 

 

Thank you for getting in touch with us. Please send us a private message so that we can assist you with removing the privacy settings.

 

Thank you,

 

Zandile M

The iD Mobile 


  • Author
  • New Contributor
  • April 3, 2026

How do i send the private message 


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  • iD Mobile Employee
  • April 3, 2026

Hi ​@Adamusule 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

 

Zandile M 

The iD Mobile Team 


  • Author
  • New Contributor
  • April 4, 2026

Please does system not allow me to activate my sim card 


  • Author
  • New Contributor
  • April 4, 2026

Also my phone could not connect to london underground WiFi since I switched to ID mobile. It was working when I was with Three mobile. 


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  • iD Mobile Employee
  • April 6, 2026

Hi ​@Adamusule 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks.

Michael