Skip to main content
New Contributor
Adamusule
New Contributor
April 2, 2026
Question

security settings, would like to remove filters or restrictions on my settings

Would like to remove Privacy or filter from my settings 

    6 replies

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    April 2, 2026

    Hi ​@Adamusule 

     

    Thank you for getting in touch with us. Please send us a private message so that we can assist you with removing the privacy settings.

     

    Thank you,

     

    Zandile M

    The iD Mobile 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    AdamusuleAuthor
    New Contributor
    April 3, 2026

    How do i send the private message 

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    April 3, 2026

    Hi ​@Adamusule 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M 

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    AdamusuleAuthor
    New Contributor
    April 4, 2026

    Please does system not allow me to activate my sim card 

    New Contributor
    AdamusuleAuthor
    New Contributor
    April 4, 2026

    Also my phone could not connect to london underground WiFi since I switched to ID mobile. It was working when I was with Three mobile. 

    iD Mobile Employee
    Michael Z
    iD Mobile Employee
    April 6, 2026

    Hi ​@Adamusule 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement