Severe signal issues affecting loads of devices

Forum|Forum|1 month ago
August 3, 2026
1 reply
8 views

I have had a ton of signal issues across several of my devices on ID Mobile and Three network. Is there a widespread outage or issue going on. I cant find anything in issues being reported online but over 20-30 from my area are all complaining of service issues.

Id mobile this is really frustrating.. please assist !

Gemma M

iD Mobile Employee

Hi @AM196,

We're sorry to hear about the issues you've been experiencing with your coverage.

We appreciate how frustrating it can be when the service you're receiving doesn't match what you'd expect, particularly if the coverage checker is showing strong coverage in the areas where you're having problems.

As a first step, we'd recommend checking the coverage checker again to see if there are any reported issues or maintenance affecting the locations concerned: https://www.idmobile.co.uk/help-and-support/coverage

If the issue persists, please contact our Live Chat team so they can investigate further and check whether there are any network-related issues affecting your service: https://www.idmobile.co.uk/live-chat

They'll be able to review your account and discuss any available options based on the outcome of their investigation.

Regards,

Gemma M
The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.