signal and mobile data not working properly

1 reply
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Hi i tried to call id mobile to discuss this but was unsuccessful due to my signal. My signal and data doesn't work alot of the time. Is there a way to fix this or a way to cancel my plan without having to pay a big leaving fee.

coverage

Hosai W

iD Mobile Employee

Hi @Belz22

Please accept my apologies for any inconvenience caused to you.

Please use the following link to check the coverage in your area:
https://www.idmobile.co.uk/help-and-advice/coverage
or try to reinsert your SIM or try your SIM in another phone. This will determine whether the issue is with the handset or with the SIM card itself.

Thanks,
Hosai

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