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Community Member
June 6, 2026
Question

signal issues Beccles

  • June 6, 2026
  • 1 reply
  • 11 views

For the last few weeks the signal has been mostly unavailable is there a mast issue near Beccles?

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    June 8, 2026

    Hi ​@simergy

     

    Thank you for reaching out.

     

    We're sorry to hear that you've been experiencing signal issues over the last few weeks.

     

    To help rule out any handset or SIM-related issues, we'd recommend trying the following troubleshooting steps:

    • Restart your handset.
    • Turn Airplane Mode on for 60 seconds, then switch it back off.
    • Ensure your handset software is fully up to date.
    • Remove and reinsert your SIM card (if applicable).
    • Reset your network settings.
    • Set the handset to 4G/LTE only and test the service.
    • If possible, test the SIM in another unlocked handset.

    You can also check for any known coverage issues, planned maintenance, or network outages in your area using our Coverage Checker:

    https://www.idmobile.co.uk/help-and-support/coverage

     

    If the issue persists after completing the above steps, please let us know whether the problem occurs indoors, outdoors, or both, and we'll be happy to investigate further.

     

    Owethu