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Question

signal issues Beccles

  • June 6, 2026
  • 1 reply
  • 8 views

For the last few weeks the signal has been mostly unavailable is there a mast issue near Beccles?

1 reply

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • June 8, 2026

Hi ​@simergy

 

Thank you for reaching out.

 

We're sorry to hear that you've been experiencing signal issues over the last few weeks.

 

To help rule out any handset or SIM-related issues, we'd recommend trying the following troubleshooting steps:

  • Restart your handset.
  • Turn Airplane Mode on for 60 seconds, then switch it back off.
  • Ensure your handset software is fully up to date.
  • Remove and reinsert your SIM card (if applicable).
  • Reset your network settings.
  • Set the handset to 4G/LTE only and test the service.
  • If possible, test the SIM in another unlocked handset.

You can also check for any known coverage issues, planned maintenance, or network outages in your area using our Coverage Checker:

https://www.idmobile.co.uk/help-and-support/coverage

 

If the issue persists after completing the above steps, please let us know whether the problem occurs indoors, outdoors, or both, and we'll be happy to investigate further.

 

Owethu