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Community Member
November 26, 2025
Question

signal issues in towns/cities

  • November 26, 2025
  • 1 reply
  • 30 views

Hi! I live in the countryside and generally have perfect signal, including 4G, but as soon as I venture into a town or a city (or even just a busy event) my phone becomes unusable - despite displaying ‘4G’. I cannot use the internet at all, and even old fashioned phone calls and texts become unreliable. It’s very inconvenient 😩 any suggestions please?

    1 reply

    iD Mobile Employee
    November 26, 2025

    Hi ​@rosecords 

    I am so sorry for that. May I please ask when did this start and if you are able to reset your network settings.

    Thanks,

    Isa🎀

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